The Public Works Department is responsible for constructing and maintaining the City’s entire infrastructure, including streets, storm sewers, and public properties.
Remove all vehicles from the street when snowfall is anticipated, even if a snow emergency has NOT been declared (vehicles may be parked in yards during inclement weather). If your vehicle is on the street during a snow emergency, you may receive a Parking Ticket. Please remove snow and ice from sidewalks for the safety of pedestrians and school children. We also ask you move basketball goals off the street and out of the way (especially in cul-de-sacs)
Text Message Alerts: Online registration necessary to receive snow emergency info via text message – CLICK HERE to register.
*If any amount of snow is going to stick, a snow emergency is typically declared.
For potholes on Dixie Highway, Buttermilk Pike, or Orphanage Road, please notify the State Highway Department at 859-341-2700.
CLICK HERE to report potholes on City streets.
Duke Energy is responsible for maintenance and repair of the street lights throughout the city. They have an internet-based reporting tool for street light outages. They typically respond within a week of the report. CLICK HERE to report a street light outage. Please know the pole number and intersecting streets beforehand.
PDS (Planning and Development Services) issues citations for unsightly property. CLICK HERE to file complaints.
The City does NOT issue Building and Zoning permits. All permits must be obtained through Planning and Development Services (PDS), 1840 Simon Kenton Way Suite #3400, Covington, KY 41011. They can be contacted at 859-331-8980. CLICK HERE for more information.
If you are experiencing a sewer backup you believe is caused by the public sewer system, please contact the Sanitation District at 859-578-7450 or CLICK HERE.
Waste and recycling are collected once per week on the same day. CLICK HERE for your street-designated collection day.
Upon completion of all restoration work, applicant shall contact the Public Works Department to schedule final inspection at 859-331-1212. CLICK HERE for an application.